PRIVACY POLICY

The Lost Boys Detective Agency is committed to protecting the privacy and security of your personal information. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this privacy policy.

This privacy notice details how we collect and use personal information about you in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). It applies to all employees, workers, contractors, and individuals at clients or potential clients of ours.


Although the EU GDPR will no longer apply directly in the UK at the end of the transition period (31 December 2020) to leave the EU, UK organisations will still have to comply with its requirements after this point. The DPA 2018 enacts the EU GDPR’s requirements in UK law and the UK government has issued a statutory instrument - the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 - which amends the DPA 2018 and merges it with the requirements of the EU GDPR to form a data protection regime that will work in a UK context after Brexit. This new regime will be known as ‘the UK GDPR’. There exists little material difference between the EU GDPR and the proposed UK GDPR, and thereforeThe Lost Boys Detective Agency  will continue to comply with the requirements of the EU GDPR for the foreseeable future.

​​

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of data protection legislation in force from time to time the data controller is The Lost Boys Detective Agency of 2 City Limits, Reading, Berkshire, England, RG6 4UP.


Who we are and what we do


We are a security, risk management and investigations agency. We collect the personal data of the following types of people to allow us to undertake our business;

  • Prospective and placed candidates for permanent or temporary roles;

  • Prospective and live client contacts;

  • Supplier contacts to support our services;

  • Employees, consultants, temporary workers.


We collect information about you solely for the purposes of carrying out our core business and ancillary activities.


What we collect from you 


The Lost Boys Detective Agency collects Personal Data directly from you (via email, website forms, phone, and email or otherwise), as well as from other available sources to the extent relevant and permitted under the GDPR legislation. Subject to this applicable law we may collect the following information:

  • Name and job title

  • Contact information including phone number and email address

  • Links to your professional profiles available in the public domain 

  • Competences, skills, experience and education

  • Preferred ways to be contacted by The Lost Boys Detective Agency


We will only collect your sensitive data for investigative services or employment. We will only process this data if you have given your consent for us to do so. 


Technical Information


When you access our services online, our web servers automatically create records of your visit. These records typically include IP-address, access times, the sites linked from, pages visited, the links and features used, the content viewed or requested, browser or application type, language and other such information. When you use our services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile telephone number, may be transmitted to The Lost Boys Detective Agency by the telecommunications operator as a standard part of that communication.


Purposes of the processing and the legal basis for the processing


The Lost Boys Detective Agency will collect, use, store and otherwise process your Personal Data for the purposes of The Lost Boys Detective Agency’s investigative activities. Additionally your personal data may be processed for other purposes, such as employment or relevant information we think will be of legitimate interest to you. We may also use your personal data to carry out our obligations we have entered into between you and us. We will rely on legal obligation if we are legally required to hold information about you to fulfil our legal obligations.

We will in some circumstances rely on consent for particular uses of your data and you will be asked for your expressed consent, if legally required. 

Should we want, need or rely on consent to lawfully process your data we will request your consent orally, by email, or by an online process for the specific activity that we require consent for and record your response on our system. Whenever necessary and subject to statutory record-keeping requirements, The Lost Boys Detective Agency will delete and/or anonymise Personal Data that is no longer needed. 


Transfer of your Personal Data


The Lost Boys Detective Agency will not sell, lease, rent or otherwise disclose your Personal Data unless you have given explicit consent. The Lost Boys Detective Agency may share your Personal Data if you have given your informed consent for The Lost Boys Detective Agency to do so.

  

Security and controlling your personal information


We are committed to ensuring that your information is secure although unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


We take reasonable steps to keep the personal data we possess accurate and to delete incorrect or unnecessary personal data. With respect to the processing of your Personal Data, you will always have the rights as provided by applicable local law. In addition, this Policy provides you the right to know what personal data we hold about you; to request incomplete, incorrect, unnecessary or outdated personal data deleted or updated as well as to object to The Lost Boys Detective Agency’s processing of your Personal Data on compelling legitimate grounds. There may be certain categories of information prescribed by applicable local law that The Lost Boys Detective Agency may lawfully withhold.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 


Retention of your data


We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so.  Accordingly, we will reassess our ‘Legitimate Interests Needs Balancing Act’ on a yearly basis and run data routines to remove data that we no longer have a legitimate business interest in maintaining.

We segregate our data so that we keep different types of data for different time periods. The criteria we use to determine whether we should retain your personal data includes:

  • the nature of the personal data;

  • its perceived accuracy;

  • our legal obligations.


Your rights


If you have previously agreed to The Lost Boys Detective Agency using and or storing your personal information you may change your mind at any time by emailing us at info@lostboysdetectiveagency.com


Under the GDPR and The Lost Boys Detective Agency policies and procedures you have the right to:

  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

  • Request the transfer of your personal information to another party in certain formats, if practicable.


The Data Protection Act 1998 and the GDPR give you the right to access information held about you. We also encourage you to contact us to ensure your data is accurate and complete. For any of the above please write to info@lostboysdetectiveagency.com


If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please write to us. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Changes to this privacy notice

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information. This policy is effective from 27 January 2021.

Legal Notices


The Lost Boys Detective Agency is a Limited Company registered in England and Wales, company registration number 10185511, registered address 2 City Limits, Reading, Berkshire, England, RG6 4UP.


If you have any questions about this data protection / privacy notice, please contact us.


info@lostboysdetectiveagency.com

+44 20 4524 4416